Notice at Collection
Version 2026-10-30 · Effective October 30, 2026
Longevity Health Labs, LLC d/b/a Platform Health collects the information below. We do not sell personal information, and we do not share it for cross-context behavioral advertising from pages where you enter health information. Details are in our Privacy Policy and Consumer Health Data Privacy Policy.
What we collect and why
| Category | Examples | Why | How long we keep it |
|---|---|---|---|
| Identifiers and contact details | Name, email, mobile number, shipping address, account login | Run your account, deliver orders, answer you, send messages you asked for | Life of your account + 6 years |
| Age and location | Date of birth, state of residence, where you will be for a visit | Confirm you are 18+, and that a licensed provider can care for you in that state | Life of your account + 6 years |
| Commercial information | Orders, prices paid, refunds | Fulfil and account for purchases; tax and legal records | 7 years |
| Consumer health data (sensitive) | Health goals, topics, program enrollment, secure messages | Provide the program or service you asked for, only with your separate consent | 6 years from consent; deleted on request where the law allows |
| Records of your consents | Terms accepted, marketing and text opt-ins, profit disclosures, renewal consents | Prove what you agreed to and honor what you withdrew | Life of account + 6 years; marketing consents 5 years after you withdraw |
| Internet activity | IP address, browser, cookie choice, Global Privacy Control signal | Security, remembering your choices, and analytics only if you allow it | Cookie choices 2 years |
Your choices
Marketing email, marketing texts and the use of your health data for marketing are each optional and off unless you turn them on. To exercise your rights, use the privacy request form or Your Privacy Choices.